HPS Development – Cabinet de Conseil

An AI customer journey shows all of the potential touchpoints where AI can improve your customers experience. For example, say that you offer live chat on your website – you could potentially deploy a chatbot when customers visit your site. If, in your business, chatbots are particularly valuable for customer service, but terrible at converting […]

Guide customers into performing a variety of financial operations in a conversational way and with complete safety. From checking an account, reporting lost cards or making payments, to renewing a policy or managing a refund, the customer can manage simple tasks autonomously. Persistence allows people to pick up a conversation where they last left off, […]